Please read these terms and conditions carefully before using our services. By accessing and using Denver NC Drainage Pros services, you accept and agree to be bound by the terms and provision of this agreement.
Last Updated: January 2025
These Terms of Service ("Terms") govern your use of Denver NC Drainage Pros' website, services, and all related platforms (collectively, the "Service"). Denver NC Drainage Pros ("Company," "we," "us," or "our") provides professional drainage solutions and related services to residential and commercial properties in the Denver, North Carolina area and surrounding regions.
By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be legally bound by all the terms and conditions contained herein. If you do not agree with any part of these Terms, you should not use our Service. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting to our website.
Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically to stay informed of any updates.
When you request or schedule a service with Denver NC Drainage Pros, you enter into a binding service agreement. You agree to provide accurate information regarding your property, drainage issues, and contact details. You are responsible for ensuring that all information provided is truthful, accurate, and complete. Any misrepresentation or false information may result in service termination and potential legal action.
By scheduling service, you grant Denver NC Drainage Pros and its authorized personnel full access to your property for the purpose of inspection, assessment, and completion of drainage services. You are responsible for removing any obstacles, securing pets, and ensuring the safety of our personnel. You agree to be present during scheduled service times or to provide clear access instructions. Failure to provide access may result in service cancellation and applicable charges.
You agree to pay all invoiced amounts for services rendered in accordance with the payment terms specified in your estimate or invoice. Payment is due upon completion of service unless alternative arrangements have been made in writing. Accepted payment methods include cash, credit card, check, and financing options where applicable. Late payments may incur additional fees as permitted by law. Failure to pay may result in collection action and referral to third-party collection agencies.
Free estimates provided by Denver NC Drainage Pros are valid for thirty (30) days from the date of issuance. Estimates are based on information provided at the time of assessment and may be subject to change if conditions differ from initial observations. Upon commencement of work, actual conditions may necessitate modifications to the original estimate. We will notify you of any significant changes and obtain written approval before proceeding with additional work beyond the original scope.
You agree not to use our Service for any unlawful purpose or in violation of any applicable laws or regulations. Specifically, you agree not to:
All content on our website and Service, including text, graphics, logos, images, and software, is the property of Denver NC Drainage Pros or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our prior written permission. Unauthorized use of our intellectual property may result in legal action.
Our Service may contain links to third-party websites and resources. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is subject to their terms and conditions. We do not endorse or warrant any third-party products or services linked from our Service.
Denver NC Drainage Pros provides its Service on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our Service will be uninterrupted, error-free, or secure. Your use of the Service is at your own risk.
To the maximum extent permitted by law, Denver NC Drainage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Service, including but not limited to:
In no event shall Denver NC Drainage Pros' total liability to you exceed the amount paid by you for the specific service in question. This limitation applies regardless of the form of action or the basis of the claim, whether in contract, tort, or otherwise.
Denver NC Drainage Pros warrants its workmanship for a period of one (1) year from the date of service completion. This warranty covers defects in our workmanship only and does not cover damage resulting from improper maintenance, natural disasters, or causes beyond our control. Warranty claims must be reported in writing within thirty (30) days of discovery. The company's sole obligation under this warranty is to re-perform the work at no additional charge.
You agree to indemnify, defend, and hold harmless Denver NC Drainage Pros, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Service; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any injury, damage, or loss caused by your actions or negligence. This indemnification obligation shall survive the termination of these Terms.
Service appointments may be cancelled by the customer at least forty-eight (48) hours prior to the scheduled service time without penalty. Cancellations made less than forty-eight (48) hours before the appointment may result in a cancellation fee. If Denver NC Drainage Pros must cancel an appointment due to emergency circumstances or technician unavailability, we will notify you immediately and reschedule at no additional cost.
Refunds for services rendered are available only if the work fails to meet the specifications outlined in the original estimate and the failure is due to our error or negligence. Refund requests must be submitted in writing within thirty (30) days of service completion. Denver NC Drainage Pros reserves the right to re-inspect the work and attempt remediation before issuing any refund.
Deposits for future services are non-refundable except in cases where Denver NC Drainage Pros is unable to provide the agreed-upon service within six (6) months of deposit receipt.
Any legal action or proceeding arising out of or related to these Terms or your use of our Service must be commenced within one (1) year after the cause of action arises. If such action is not commenced within this period, it shall be forever barred. This limitation applies regardless of whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Catawba County, North Carolina. You consent to the personal jurisdiction of these courts and waive any objection to venue.
In the event of a dispute arising out of or related to these Terms or our Service, the parties agree to first attempt informal resolution through good-faith negotiation. If negotiation fails, the parties agree to submit the dispute to binding arbitration in accordance with the American Arbitration Association (AAA) rules. The arbitration shall be conducted in Catawba County, North Carolina, and shall be governed by North Carolina law.
By agreeing to arbitration, both parties waive their right to a trial by jury and the right to participate in a class action lawsuit. Each party shall bear its own costs and expenses related to arbitration, including attorneys' fees, unless the arbitrator determines otherwise.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law. The parties agree to negotiate in good faith to replace any severed provision with a valid provision that achieves the original economic and legal intent.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Denver NC Drainage Pros regarding your use of our Service and supersede all prior and contemporaneous agreements, understandings, and negotiations, whether written or oral. No course of dealing, course of performance, or trade usage shall modify these Terms.
The failure of Denver NC Drainage Pros to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Denver NC Drainage Pros. No waiver of any breach shall constitute a waiver of any other or subsequent breach.
If you have any questions, concerns, or disputes regarding these Terms of Service, please contact Denver NC Drainage Pros using the information below:
Mailing Address
Denver NC Drainage Pros
7068 Little Mountain Road
Sherrills Ford, NC 28673
These Terms of Service were last updated on January 2025. Denver NC Drainage Pros reserves the right to update these terms at any time. Please check back periodically for changes.