Last Updated: December 2024
Denver NC Drainage Pros ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website, and you waive the right to receive specific notice of each such change or modification.
We collect information that you voluntarily provide to us when you:
The information we collect may include:
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
We use the information we collect for various purposes, including:
To provide, maintain, and improve our drainage services, respond to your inquiries, process your requests, and deliver customer support.
To send you service-related announcements, updates, promotional materials, and other information you have requested. You can opt out of promotional communications at any time.
To manage billing and payment processing, verify customer information, track service history, and maintain business records.
To analyze website usage patterns, improve user experience, troubleshoot technical issues, and optimize our online services.
To comply with applicable laws, regulations, and legal processes, and to protect our legal rights and the rights of our customers.
To conduct marketing research, create aggregated statistical data, and develop targeted marketing campaigns based on customer preferences and behavior.
Cookies are small data files that are stored on your device when you visit our website. They help us recognize you, remember your preferences, and understand how you use our site. Cookies are essential for providing a personalized and efficient browsing experience.
We use the following types of cookies:
Required for basic website functionality, security, and user authentication.
Help us understand how visitors use our website and identify areas for improvement.
Remember your preferences and personalize your experience on our website.
Track your activity to display targeted advertisements and measure campaign effectiveness.
Most web browsers allow you to control cookies through their settings. You can:
Please note that disabling cookies may affect the functionality of our website and your ability to access certain features.
We use third-party analytics services to track and analyze website usage. These services may use cookies and similar tracking technologies to collect information about your browsing activities. We encourage you to review the privacy policies of these third-party services to understand their data practices.
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee absolute security of your information. Please contact us immediately if you suspect any unauthorized access to your account or personal information.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
We share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors and email service providers.
We may disclose information when required by law or in response to valid legal requests, court orders, or government investigations.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose information to protect our legal rights, privacy, safety, or property, and that of our customers or the public.
Depending on your location, you may have certain rights regarding your personal information, including:
You have the right to request access to the personal information we hold about you.
You have the right to request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain legal exceptions.
You have the right to opt out of marketing communications and certain data processing activities.
You have the right to request a copy of your personal information in a portable format.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.
If you have questions about this Privacy Policy, concerns about your personal information, or would like to exercise your privacy rights, please contact us:
Address
7068 Little Mountain Road
Sherrills Ford, NC 28673
Phone
1 (704) 666-8539We strive to respond to all privacy inquiries within 30 days. If you do not receive a response within this timeframe, please follow up with us.
For urgent matters, please call us directly at 1 (704) 666-8539 during business hours.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States. By using our website and services, you consent to such transfers and the processing of your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy. Your continued use of our website and services following such modifications constitutes your acceptance of the updated Privacy Policy.
Thank you for entrusting Denver NC Drainage Pros with your personal information. We are committed to protecting your privacy and maintaining your trust. If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us using the information provided above.